Los Angeles Airport, Convention and Legal Safety Information for our Customers

Airport Commuter Limo and Sedan Service offers specific information for our airport sedan and limousine customers in Los Angeles, California. If you're a first-time visitor to Los Angeles, also check out our Los Angeles overview for luxury tourists. Please feel free to call us anytime if you have more questions.


Los Angeles Airport Information:

We provide Los Angeles airport limo service to and from all three main Los Angeles Airports (all part of LAWA - Los Angeles World Airports): Los Angeles International Airport (LAX), Ontario International Airport (ONT), and Van Nuys Airport (VNY). LAX has 8 (numbered 1-8) domestic terminals and a 9th terminal which is their Tom Bradley International Terminal. Call 310.646.5252 or 888.544.9444 for more information and customer service for LAX. You may also visit LAX online for a list of airline numbers that service LAX. From that page, click the "airlines and flights" heading at the upper left for real-time flight information (international terminal only).


Ontario International Airport is 35 miles East of Downtown Los Angeles. ONT has 3 terminals: 3, 4 and IAT (International Arrivals Terminal). Ontario International Airport has an information line, 909.937.1256, and a HELPLINE, 909.986.4988. There are also Uniformed Airport Ambassadors throughout the airport who can provide assistance. Ontario International has WI-FI access in terminal areas 2 and 4 through T-Mobile Service. A list of airline numbers for ONT can be obtained here. Click the "airlines and flights" heading at the upper left for real-time flight information. Van Nuys Airport is located in the San Fernando Valley. Call 818.785.8838 for customer service information for VNY.


Los Angeles Conventions and Commerce:

LA's main convention center is Los Angeles Convention Center (1201 South Figueroa Street, Los Angeles, CA 90015 :: 213.741.1151 :: 800.448.7775 :: administration@lacclink.com). The Los Angeles area is home to the world's largest movie industry, based in Hollywood and supporting a host of other local entertainment and shopping venues and attractions. Three major Fortune 500 companies also make their home in Los Angeles: Aerospace contractor Northrop Grumman, Occidental Petroleum Corporation, and KB Home.


Your Safety as a Los Angeles Limousine Passenger:

Before booking a limousine with a particular company in Los Angeles, you can call the California Public Utilities Commission (CPUC) at 800.877.8867, to get the company's PUC permit status and number, insurance number, and to check if there are any filed complaints against the limo service. All passenger vehicles in California must provide financial responsibility, safety information, proof of liability insurance, and California Highway Patrol safety inspection to the CPUC in order to receive permits or certificates. For general information, also see our list of federally regulated minimum requirements for limousine operators, to understand national laws regarding your safety as a limousine passenger.


Your Legal Rights as a Los Angeles Limousine Passenger:

Whatever Los Angeles limo company you book with, be sure to find out up front about all charges related to your limousine service. Tolls, airport fees, regulatory fees, travel time, holiday surcharges, fuel surcharges, and courtesy cell phone usage charges are all common, but these fees should be clearly stated up front, and must of course apply to you if you are going to pay them. By asking up front, you can avoid companies who charge hidden fees not included in the quoted rate, or attempt to tack on vague extra charges at the end of your service.